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Knowledge Base / XDEYE System Active Features

Mod Custom Feature in XDEYE System

Purpose

This feature contains custom business logic specific to this XDEYE System environment.

How to use it

Use it as the layer that applies workflow-specific behavior such as lead table changes, formatting rules, and custom actions.

Connected areas

This feature should be used as part of the broader XDEYE System workflow, not as an isolated tool. Make sure the related lead, customer, project, support, or billing record is also kept up to date.

Best practice

Only enable process changes in this feature when the team understands the operational impact. Feature-level changes often affect multiple parts of the CRM.

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