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Feature guide

Use Mailbox with confidence

Mailbox is a webmail client for XDEYE.

How to use Mailbox

Start with the record or workflow you already use, then follow these steps to keep the work clear and connected.

1

Open the record

Start from the customer or lead profile so all activity, notes, and status details are in one place.

2

Update the important fields

Set the current stage, status, source, owner, and any details your team uses to decide what happens next.

3

Add context

Record notes, tasks, documents, or activity so another team member can understand the situation quickly.

4

Follow up with confidence

Use the updated record to send the next message, schedule the next action, or close the loop.

Where it helps

Mailbox helps users keep daily CRM work in one reliable place, with fewer handoffs and less duplicate entry.

Best next step

Open the related record, update the details, and use the saved activity to guide the next message, task, booking, report, or payment action.

Ready to use Mailbox?

Sign in and continue from the customer, lead, task, report, or billing area connected to your work.